The stuff pack will be on Origin and not Steam after redeeming so you will need to uninstall the Steam version of every Sims 3 game and install the Origin one instead.
If you own the Steam Version of the base game, you will need to make sure it’s also registered on /Origin in order to be able to redeem it.If you already own, you’re also out of luck.If you bought the game used and couldn’t register it, then won’t be able to get the stuff pack. If you have more than one account, you need to redeem on the one your base game is on. You need to have the base game registered on Origin/ in order to qualify.The stuff pack should appear in your MyGames on the Origin client.Make sure that the stuff pack still costs $0 before you complete the sale.Add it to your cart and proceed to checkout.The stuff pack should show with a price of $0.Go to this link: Town Life Stuff Pack in the Origin Store.The stuff pack should appear as late as 72 hours later in your MyGames on the Origin client.
The site then checks if you qualify for the gift (you need to have the base game registered) and after that you get a success message.To get your free stuff pack, go to this page: /en-us/anniversary (link may vary depending on your country, see below).There are two methods to redeem the free stuff pack. Unfortunately not everything is going as smoothly as it should. As a gift for The Sims Franchise turning 14 yesterday, EA gives everyone that has registered the base game (any version, doesn’t matter) a free Town Life Stuff Pack.
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